Privacy Policy

This Privacy Policy explains the types of personal information we collect through our website, social media, mobile applications and how we use it, what we do not do with it, how you can view your information and update it, and how we keep it safe.

How to Contact Us

731 Highway 98
Eastpoint, Florida 32328
(850) 670-3474

For questions about privacy and data collection through www.floridasforgottencoast.com, contact info@floridasforgottencoast.com.

What Information Do We Collect About You?

User Data/Data Collection: Personal Identification Information
We do not collect any personal information through www.floridasforgottencoast.com except that knowingly and willingly supplied by the visitor for the purpose of providing the services/information requested through our site. We will collect personal identification information from users only if they voluntarily submit such information to us. Personal identifying information may be collected through e-newsletter forms, online request forms, contests, feedback forms, surveys, personal interest forms, and mobile application forms. Any information that the customer provides, such as name, address, email, ZIP code, gender, and income will be stored in a secure location and will be used only for those purposes stated. When you choose to submit such information, you are transferring that information into the United States of America and are consenting to such transfer. All data transferred will be/is encrypted (Hypertext Transfer Protocol Secure, or HTTPS) transfer, through Secure Sockets Layer, or SSL. Visitors can always refuse to supply personal identification information, noting that choosing to do so may prevent the user from engaging in certain site-related activities. Users of our services, such as e-newsletter subscriptions, may also withdraw consent for the use of their personal information at any time. To review, update, or delete your collected data, or to withdraw consent for use, contact info@floridasforgottencoast.com.

User Data/Data Collection: Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our website. We collect the domain name from each site visitor as well as statistical information, such as the number of visitors and the pages viewed. Non-personal identification information may include the browser name, the type of computer being use, and technical information about the user’s means of connection to our site, such as the operating system and the Internet service providers utilized, and other similar information.

User Data/Data Collection: Web Browser Cookies and Other Tracking Technologies
Our site may use "cookies", tags, or scripts to enhance user experience, track users’ movements around the website, and to gather demographic information about our user base. You will have the option to choose whether to “opt in” for the use of “cookies” when you access the site. If you do choose to allow the use of the “cookies”, you may, at any time, choose to “opt out” of the use of the “cookies.”

A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. In these cases, please note that some parts of the site may not function properly.

User Data/Data Collection: Mobile Applications & Location Awareness
Florida’s Forgotten Coast collects some personal and location information for the function of mobile applications, if the application user opts in. Any information that the customer provides, such as name, address, email, ZIP code, gender, and income will be stored in a secure location and will be used only for those purposes expressly stated. Users can always refuse to supply personal identification information, understanding that choosing to do so may prevent the user from engaging in certain mobile application activities. Location information is collected if the user agrees to show their location or check-in to venues by GPS.

User Data/Data Collection: Social Media (Features) and Widgets
Our website includes social media programs and features. If you choose to use these features, they may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. The social media programs, features, and widgets we use are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing the feature(s).

User Data/Data Collection: Automated Decision Making and Profiling
Florida’s Forgotten Coast partners with companies that utilize automated decision making processes, including user profiling, in order to provide more relevant marketing materials to those users who opt in to receiving emails from us.

Use of Information
The information that we collect is used to enhance the usability and improve the content of our web pages. It may be used to personalize information and for statistical purposes. Personal information will not be shared with third parties unless required to do so by law, such as to comply with a subpoena, court orders, legal process from law enforcement agencies, or similar legal proceedings. We provide information to investigate or prevent suspected illegal activities. Personal data may be shared in the following situations, as well:

• As required by law, such as to comply with a subpoena, legal proceedings, or similar legal process
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and
• To a third party with your prior consent to do so.

Florida’s Forgotten Coast will retain personal data we process until the visitor/user notifies us that he/she no longer wishes to receive the services or information for which the data was collected. Florida’s Forgotten Coast will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Links to Other Websites/Third Party Disclosure
www.floridasforgottencoast.com contains links to other sites. Please be aware that we are not responsible for the information collection processes on these sites and cannot control how the information is used. Please view the privacy policies on these other websites for further information.

California Privacy (CCPA)
If you are a California resident, California Civil Code permits you to request information regarding the disclosure of your personal information by Florida’s Forgotten Coast, or its subsidiaries to a third party for the third party’s direct marketing purposes. To make such a request, please send an email to info@floridasforgottencoast.com or write to us:

Florida’s Forgotten Coast
Franklin County Tourist Development Council
731 Highway 98
Eastpoint, Florida 32328

How Do We Protect Your Information?

Data Security
Florida’s Forgotten Coast employs processes intended to protect user information and maintain security of data. We seek to protect our servers by locating them in areas with documented security procedures, by using firewalls, and by implementing other security technologies. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data. However, despite our preventative measures and those of our partners, NO GUARANTEE CAN BE MADE THAT YOUR INFORMATION AND DATA WILL BE SECURE FROM INTRUSIONS AND UNAUTHORIZED RELEASE TO THIRD PARTIES.

Reviewing/Updating Your Information
You have the right to review your information at any time. If you would like to review your information within our contacts database, update it, or remove it, please contact info@floridasforgottencoast.com.

If you would like to be removed from or change your subscriptions to any of our newsletters, there is a link at the bottom of every newsletter that allows you to do so.

Dispute Resolution
Under certain circumstances, an individual may be allowed to invoke binding arbitration for a violation of that individual’s privacy rights.

We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.

Changes to This Privacy Policy
We reserve the right to change and update our privacy policy. Any changes to our policy will be prominently posted on this site. Last updated: 6/3/2021

Report Concerns
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at info@floridasforgottencoast.com.